Shipping policy
Shipping Policy
Last Updated: June 15, 2026
Welcome to Kamal Ki Cheez.
We are committed to delivering your order safely and efficiently. Please read our shipping policy carefully before placing an order.
Order Processing
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All orders are processed within 1–3 business days after your order is confirmed.
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Orders are not processed or dispatched on Sundays or public holidays.
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During sales, festivals, or peak seasons, processing may take slightly longer.
Delivery Time
Since we work with trusted fulfillment partners and suppliers, delivery timelines are as follows:
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Standard Delivery: 5–15 business days across India.
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Delivery time may vary depending on your location, courier availability, and unforeseen circumstances.
Please note that the delivery time mentioned is an estimate and is not guaranteed.
Shipping Charges
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Shipping charges, if applicable, will be displayed at checkout before payment.
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We may offer Free Shipping on selected products or promotional campaigns.
Order Tracking
Once your order has been shipped, you will receive a tracking link or tracking number via Email, SMS, or WhatsApp (where applicable).
You can use this information to track your shipment in real time.
Multiple Shipments
As we source products from different warehouses and fulfillment partners, items from the same order may be shipped separately and may arrive on different dates.
There is no additional shipping charge for split shipments.
Delivery Delays
Occasionally, deliveries may be delayed due to reasons beyond our control, including but not limited to:
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Courier delays
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High order volumes
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Weather conditions
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Natural disasters
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Government restrictions
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Remote delivery locations
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Incorrect shipping information provided by the customer
We appreciate your patience in such situations.
Incorrect Shipping Address
Customers are responsible for providing an accurate shipping address.
If you notice an error after placing your order, please contact us immediately. Once the order has been dispatched, we may not be able to change the shipping address.
Failed Delivery Attempts
If delivery fails because:
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the customer is unavailable,
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the address is incorrect, or
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the package is refused,
the order may be returned by the courier. Additional shipping charges may apply for re-dispatching the order.
Lost or Damaged Packages
If your order is lost during transit or arrives damaged, please contact us within 48 hours of delivery (or the expected delivery date).
Please include:
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Your Order Number
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Photos of the damaged package (if applicable)
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A brief description of the issue
Our support team will review the case and work toward an appropriate resolution.
International Shipping
Currently, Kamal Ki Cheez ships only within India.
Contact Us
If you have any questions regarding shipping or your order, please contact us:
Website: https://kamalkicheez.in
Email: support@kamalkicheez.in
We aim to respond to all customer queries within 24–48 business hours.